Spokechoice allows marking of missed schedules whether they are therapy only or EVV visits. Therapists can see missed schedules 60 minutes after the original start time. There are two ways to mark and give reasons for missed or canceled appointments.

The first will be seen on the therapists schedule list on the AutoVisit clock in screen.

The red Icon indicates that this is a missed schedule for the day. The therapist can click on the red icon and it will pull up the missed schedule page/application.

The second way of marking missed schedules is by looking at all schedules in the schedule screen. A therapist will see all their schedules and on each missed schedule will see the same red icon as seen on the autovisit clock in screen.

By selecting the events icon the therapist will then select the No-show icon

They will then be presented with the no-show screen.

They have options to either reschedule the appointment or indicate next visit. There are 3 reasons for the no show. They should select one and give a reason below it.

Enter a reason.

Afterwards hit the set next visit button.

This allows for both rescheduling and also for accountability as to why visits were missed or rescheduled by therapists or members.