Assign Tokens/FOB
Meet your EVV Token
Token or FOB devices provide a unique 6-Digit Verifcation Code that represents a specific time. This code can only be decoded with the device Serial Number. Once assigned to a client, a 6-Digit code captured by a DCW can later be used to verify the DCW was with the client at a specific time. Press the Power Button to display a code. The code will only display for 30 seconds.
Deploying Tokens
The Serial Numbers for the tokens sent to you by SpokeChoice have been assigned to your company. Before a token can be used for a client, you must first assign the token to the client using Back Office>Home Care>Assign Tokens. To assign a token, click on the edit icon and select the client the token will be assigned to. Select additional client names in the case where multiple clients reside at the same location.
Securing Tokens
EVV Rules dictate that the token must remain under client control at all times. Where practical, it is recommended that the token be secured to something in the client’s residence such as a doorknob. Zip ties with serial numbers on them may be used to secure the token and later inspected to verify that the token was not removed. The Assign Tokens user interface allows you to optionally enter a zip tie serial number for your own records, this value is not used by SpokeChoice.
Recording Visits
In the case where AutoVisit is not used, clock in/out times are recorded using the 6-Digit verification codes. A separate code must be recorded at the START and at the END of the visit. The DCW must keep a timecard indicating the Date, Client Name, Clock-In time, Clock-In Verification Code, Clock-Out time, Clock-Out Verification Code, and the service provided. Later, an administrator can enter the timecard data using the Home Care app, Timecard drawer.
