This tutorial is intended to help users (providers, therapist and guardians) reset their passwords for Spokechoice.com

Navigate to www.spokechoice.com and select Sign in.

Here you can input your email and password if those are known.

If you do not recall your password please choose the 'forgot password?' link.

You will be requested to input your phone number and email address that are on file with your company/agency. Once inputted select' send request'

Once completed you will received a notice that the 'recover email' has been sent. Please navigate to your email account to access the link provided

If you attempt to input your phone number and email address and get a notice stating 'unable to locate account' Please email your company contact and confirm what email and phone number they have on file for you. What you are inputting and what they have saved on your profile needs to match to be able to successfully reset your account. If they have an old email or phone on file they will be able to update those for you

once your link is successfully sent to your inbox, Open up the email and click on or copy and paste the link

Put in your phone number associated to the account and input your new password

You are now ready to log into spokechoice with your known email address and password.

If you ever have a provider that knows their password is correct and their login is correct but they receive a red banner at bottom that indicates ok, please have them check their device time. The system will not allow anyone to log in if their device time is more than 6 minutes off. This can happen when someone has either tried to cheat the system or their phone is set to some other timezone than Arizona or they go out of state and their time changes.