This article will assist with setting weekly or daily limits on a members services plan that affect how many combined visit hours per day or month etc.

Navigate to Home Care- Health Plans - Client Service Plans Tab

Locate the member that you want to set the limit for. If you do not already have a service plan in place for this member you will want to add one. select +New

Input the start date, end date and received date.

under 'isp max' choose +New

Add the service that you would like a limit for, input a daily max or weekly max associated to that service

Choose 'ADD' and 'Add' to save

Adding daily and weekly maximums are required for most ISP's given by the state through support coordinators. In all cases if there are limitations set on a client providers will be notified during clock in that they must clock out by a certain time. This can either be due to Week/daily or even provider work week limited hours. If they do not clock out at a given time the system will trim back their time to the maximums indicated either on the providers record or the ISP of the Client. EVV requirements include the necessity to indicate why their time was adjusted and they will be asked why they forgot to clock out. These are exceptions in the EVV world of non-conformance