You might need to delete a claim if it was accidentally entered or a provider was found not actually working the time. You can ONLY delete a claim if it is not payer paid or payroll paid. If you need to reverse either of those actions check out the article Reversing payment.

To delete a claim navigate to Home Care>Timecards and ensure the mode is Edit Timecard Entries. Select the Period Ending and the Employee or Center.

Select the claims for which you want to delete by left mouse clicking on it.

You will then see that optional buttons show such that you can delete the claim.

Select Delete and confirm you wish to delete it. Note: This is permanent and can not be undone.